A couple of folks have asked for copies of my white papers and presos on using social media, twitter, etc and have had trouble with the links on the blog, I will comb back over them, but meanwhile, here's a list o links that work:

• Big white paper with lots of case studies and how tos: Social Media for Social Causes 309Social media for social causes white paper.pdf
• There's a brief of the paper here, from the WeMedia conference
• Twitter glossary for newbies-glossary for twitter terms.pdf
• Building your brand with social media: build yr brand thru social media.pdf