"'The biggest thing I'm paying attention to is what some people call participatory or network democracy. The notion that people can come together in great numbers not only for an electoral campaign but for new forms of governance. The notion of customer service for local governments. In New York and San Francisco, you can call 311 and get a pothole filled or figure out how to get a license. I think that applies to government at all levels throughout the country. There are now millions of people--mostly young--getting involved in politics for the first time."

--The always low-key but rarely boring Craig Newmark, founder of Craigslist.org, quoted in US News and World report